Custom digital systems
When the project does not fit a template, we build the system around the business.
We design custom ecommerce systems, portals, internal tools, integrations, automations, and web applications for businesses with more complex requirements.
When it fits
When custom development makes sense.
Businesses that need custom workflows, connected tools, ecommerce, or application development.
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Businesses with unique workflows
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Companies replacing spreadsheets or manual processes
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Businesses that need software connected to existing systems
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Companies that require customer or employee portals
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Organizations with complex data
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Businesses needing ecommerce beyond a basic catalog
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Companies that need automation or internal tools
Capabilities
Purpose-built around the approved requirements.
The final mix of features and technology is determined after discovery and scoping.
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Ecommerce
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Customer portals
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Employee portals
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Internal dashboards
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API integrations
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Workflow automation
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Custom databases
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Product configurators
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Quoting systems
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Document workflows
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Business process tools
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Complex data systems
Problems addressed
Build around the workflow—not around a workaround.
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Repetitive manual work
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Disconnected tools
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Spreadsheet-dependent processes
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Duplicate data entry
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Poor customer self-service
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Custom quoting complexity
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Information hidden across systems
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Off-the-shelf software that does not fit
Example systems
A defined system for a defined business process.
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Customer self-service portal
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Employee operations dashboard
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Custom ecommerce workflow
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Product configuration and quoting tool
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Connected document-approval process
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Internal data and reporting system
Discovery and delivery
Requirements come before architecture.
Custom work moves from understanding the business problem to an approved scope, build, launch, and any separately defined support plan.
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Discovery
Understand the business problem, users, constraints, and existing systems.
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Requirements
Define the workflows, information, permissions, and expected behavior.
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Technical plan
Choose an architecture after the approved requirements are understood.
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Proposal
Document the scope, price, assumptions, and delivery approach.
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Build
Implement the approved system and integrations.
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Review and testing
Review behavior, test the approved workflows, and resolve launch requirements.
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Launch
Release the approved system to its production environment.
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Support plan
Define any ongoing support as a separate, documented arrangement.
What affects pricing
Final pricing follows the approved scope.
Projects start at $7,500. The proposal is developed after the requirements are understood.
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Approved scope and number of workflows
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Required integrations and third-party systems
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Technical and data complexity
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Ongoing support requirements
Boundaries and third-party costs
What to understand before discovery begins.
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Custom Systems is separate from the $299 and $499 managed website plans.
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Discovery and requirements work are required before final architecture and pricing are defined.
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Final pricing depends on scope, integrations, complexity, and support requirements.
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Ongoing support may be quoted separately.
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Hosting, third-party software, API, email, storage, and transaction costs may be separate.
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No fixed delivery timeframe before requirements and scope are approved
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No assumed deposit or payment schedule before the proposal
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No unlimited support or undefined feature work
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No final architecture selected before discovery
Service FAQ
Custom Systems, explained.
These answers describe the current offer. The final scope and service agreement control project-specific details.
01 What kinds of systems do you build?
Custom Systems can include ecommerce, portals, dashboards, integrations, automation, databases, configurators, quoting tools, document workflows, and other web applications tied to a defined business process.
02 Why does pricing start at $7,500?
Custom work requires discovery, requirements, architecture, implementation, review, and testing for a business-specific scope. Projects below that level are usually better suited to a managed website or a smaller existing tool.
03 How is the final price determined?
Final pricing depends on the approved scope, integrations, technical complexity, data requirements, third-party services, and any ongoing support needs.
04 How does discovery work?
Discovery is used to understand the problem, users, current tools, constraints, workflows, and required outcomes before a technical plan and proposal are finalized.
05 Do you work with existing software?
Yes, when the existing system provides suitable access or integration options. Feasibility depends on its APIs, permissions, documentation, and data quality.
06 Can you build an ecommerce system?
Yes. Ecommerce is a Custom Systems capability. Checkout, payments, shipping, catalog behavior, integrations, and operational workflows are scoped for the specific project.
07 Is ongoing support included?
Ongoing support may be quoted separately. The proposal will identify what is included in the build scope and whether a separate support arrangement is recommended.
08 Who pays for third-party services?
Hosting, software, API, email, storage, and transaction costs may be separate from the build price. The proposal will identify known third-party services and how those costs are expected to be handled.
09 How long does a custom project take?
Timing depends on the approved scope, integrations, complexity, review process, and external dependencies. A project schedule is established only after requirements and scope are understood.
Next step
Let’s determine whether Custom Systems fits the work.
Tell us what the business needs, what exists today, and what you are trying to improve.